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Senior Technical Support Engineer at Sentry

Department: Support

Language

Compensation

$125,000 – $150,000/yr

Setup
Hybrid
Location
Toronto, Ontario
Type
Full-time
Level
senior
Posted

Description

Sentry is hiring a Support Engineer to combine deep technical support expertise with autonomous agentic systems. The role troubleshoots complex SaaS issues across SDKs, distributed systems, APIs, and polyglot environments; advises senior enterprise developers; and engineers support agents using LLM orchestration, MCP, and Sentry APIs. The position requires 5–8+ years of relevant experience, strong coding and systems knowledge, and familiarity with AI automation. The base salary is $125,000 to $150,000, with eligibility for employee benefits including group health insurance.

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