Description
Transmit Security is hiring a Senior Technical Support Engineer to serve as a Tier 3 escalation point for complex identity security, fraud prevention, and CIAM platform issues. The role handles customer incidents, root-cause analysis, troubleshooting, escalations, test-environment replication, and collaboration with customers, engineering, and product teams. It requires at least six years of technical support engineering experience, mission-critical and multi-tier application experience, Linux and troubleshooting expertise, and knowledge of authentication, cloud, API, and security technologies. Remote work is available for North American candidates.
