Description
zerohash is hiring a Senior Technical Support Engineer to support its global digital asset and fiat value-transfer infrastructure. The role serves as the final escalation point for complex integrations, troubleshoots distributed systems and enterprise client issues, partners with engineering and product teams, builds automation and observability tooling, manages critical incidents and root-cause analyses, and mentors junior and mid-level engineers. The position requires at least five years of highly technical client-facing support, solutions engineering, or backend software development experience, along with advanced API, SQL, programming, AI tooling, and systems-observability expertise.
