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Senior Technical Support Engineer - Remote IO Controls at SAP

Department: Sales & Customer ServiceSeniority in posting: Experienced Professional

Setup
Remote
Location
Bengaluru, Karnataka
Level
senior
Posted

Summary from listing

The role provides remote technical support for selecting, validating, troubleshooting, commissioning, and integrating Festo electric automation systems. Responsibilities include meeting delivery, quality, and customer-satisfaction KPIs, participating in technical training, maintaining documentation, collaborating across teams, and supporting continuous-improvement initiatives. The position requires a B.E., M.E., or M.Tech in Mechatronics or Electrical Engineering, at least five years of industrial automation experience, strong PLC programming and troubleshooting skills across major automation brands, and knowledge of Profinet, EtherCAT, and Ethernet/IP protocols.

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