Description
Rocket Software is hiring a Vertica Senior Technical Support Engineer to provide advanced Tier 3 support for complex customer environments. The role involves independently troubleshooting escalated issues, performing root-cause analysis, supporting Vertica deployments across on-premises and cloud environments, using performance tuning tools, and mentoring junior engineers. Candidates need advanced technical support experience, Linux administration, SQL and data warehousing knowledge, Vertica architecture expertise, and familiarity with cloud, networking, and containerized environments. Prior hands-on Vertica experience is strongly preferred, and the position is remote.
