Description
Jack Henry is hiring a Senior Technical Support Representative for its Financial Crimes Solutions team to support clients using fraud prevention and compliance products. The role focuses on post-implementation technical support, troubleshooting complex issues, managing data processes, and writing SQL queries to monitor ETL workflows and resolve data discrepancies. The position is remote but limited to candidates living within about 70 miles of specified office locations, requires strong customer-facing support experience, Azure/cloud and SQL skills, and includes after-hours on-call duties. Immigration sponsorship is not available.
