Description
Fortinet is hiring a Senior Technical Support Specialist in Atlanta to provide first-line and escalated technical support for Fortinet customers and partners, with a focus on FortiGate and other security products. The role involves troubleshooting, configuration analysis, customer education, documentation research, environment replication, case management, and coordination with QA and development. Candidates need at least three years of technical support or system administration experience, strong networking and security knowledge, and the ability to work in the office four days per week.
