Description
OpenText is hiring an Enterprise Information Management Technical Support Engineer to provide technical customer support for the Archive Server Data Archiving solution in complex enterprise environments. The role involves troubleshooting customer issues, managing incidents and follow-up, collaborating with development teams, contributing to knowledge-base articles, and mentoring junior staff. Candidates should have 3–5 years of technical support experience, knowledge of Windows and Linux, scripting, web servers, relational databases, and networking, and a related degree or equivalent experience.
