Description
Bowen Health is hiring a Senior Technical Support Specialist to lead IT Operations processes, manage Windows imaging and lifecycle, administer Help Desk systems, and provide advanced desktop, mobile, and peripheral support. The role includes troubleshooting, security compliance, ticketing optimization, metrics analysis, on-call backup coverage, project support, and mentoring junior staff. It requires a bachelor’s degree or equivalent experience, at least four years of technical support or systems administration experience, Windows imaging tool experience, Help Desk platform familiarity, strong troubleshooting and communication skills, a valid driver’s license, liability insurance, and a satisfactory criminal background check.
