Description
HiBob is hiring a Senior Technical Support Specialist for its Customer Experience team. The role leads complex product and service troubleshooting, customer escalations, third-party integrations, public API guidance, and consultative support for premium customers, while coordinating with internal technical teams and improving support processes. It is a permanent hybrid position for candidates in the New York Metro Area who work from the NYC office two days per week, with a base salary of $75,000 to $95,000 per year and medical, dental, and vision coverage.
