Description
Morgan, Lewis & Bockius LLP is hiring a Senior Technology Support Analyst in Philadelphia to provide advanced, high-touch technical support for attorneys, executives, and staff. The role focuses on Windows 11, Microsoft 365, iManage, mobile device support, endpoint management, secure access tools, ServiceNow ticketing, and cross-team coordination, with responsibilities spanning incident resolution, onboarding, conference-room support, mentoring, and participation in IT initiatives. The position requires several years of enterprise desktop/endpoint support experience in a professional services environment and strong troubleshooting, communication, and documentation skills.
