Description
Dexcom is hiring a Senior Telecom Engineer to configure, maintain, and support its enterprise Contact Center and cloud telephony environment. The role focuses on Genesys Cloud administration, voice services, carrier connectivity, troubleshooting, monitoring, automation, and compliance with healthcare and security requirements. It requires 4–5 years of Contact Center and unified communications support, typically 5+ years of experience, a bachelor’s degree in a technical discipline, and knowledge of TCP/IP, authentication systems, ITIL, and related technologies. The position is hybrid with 0–25% travel.
