Description
Transparent BPO is hiring a full-time Senior Trainer to design, deliver, evaluate, and improve contact-center training programs. The role mentors trainers, supports the site training team, partners with operations and quality teams, manages new-hire learning assets, develops training materials, and addresses agent skill gaps. Candidates need strong communication, presentation, customer-service, Microsoft Office, and training-observation skills, with at least two years of BPO training experience preferred.
