Description
Miratech is hiring a Senior Unified Communications Engineer to support the design, delivery, and operational health of enterprise UC and collaboration platforms across the Americas. The role administers Cisco Webex Calling and Webex Contact Center, supports voice recording and trading-floor turret systems, manages SIP trunking and telecom service providers, leads incident management and vendor escalation, supports E911 and Microsoft Teams Meetings, monitors platform health with Splunk, and analyzes call detail records. The position requires 10+ years of UC engineering or support experience, hands-on Cisco Webex administration, and familiarity with UC networking, observability, monitoring, and incident management; weekend and off-hours support may be required. The role offers remote work, health insurance, and a relocation program.
