Description
Kaseya is hiring a senior voice-of-customer researcher to build and own a scalable, rapid customer-insight engine for its Growth and Product Strategy organization. The role combines product and strategy judgment with hands-on discovery, usability, survey, expert-network, and behavioral research; it partners with Product and Go-To-Market teams to turn customer evidence into prioritization, positioning, segmentation, and strategic decisions. The position requires 8+ years of relevant experience, broad qualitative and quantitative research methods, and the ability to build research processes, panels, and playbooks while communicating directly with senior leadership.
