This individual will manage the entire repair and refurbishment order process, handle RMA requests, and provide back-office service support. Key responsibilities include overseeing order processes using SAP and Salesforce, collaborating with various internal teams like Sales, R&D, and Manufacturing, ensuring customer satisfaction, providing after-sales service, participating in departmental projects, preparing shipping documents, and coordinating global shipments.
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Life science research and diagnostics solutions
Bruker's differentiated high-value life science research and diagnostics solutions enable scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular and microscopic levels.