Description
The Service Administrator will serve as the first point of contact for customers, promote branch business, identify customer needs, provide quotes, develop claims, prepare repair plans, update customers on repair status, review and create work orders, and handle invoicing and warranty matters. The role is 100% onsite in Hilliard, Ohio, Monday through Friday from 7:00 AM to 4:00 PM, and requires customer service, computer, communication, technical-issue escalation, and relevant service or warranty experience. A high school diploma or equivalent education is required, while prior diesel experience is preferred.
