Description
Cummins is hiring a Service Advisor for its Johor Branch in Malaysia. The role serves as the first point of contact for customers, gathers needs, creates work orders, provides status updates, and supports diagnostics, electronic service tools, service documentation, technical escalation, and warranty claims. The position requires financial acumen, communication, customer focus, conflict management, and significant relevant work experience; prior technical or customer service experience is preferred, along with heavy-industry experience and data-center contact experience.
