Description
The employer is hiring a full-time, permanent Service Advisor for an automotive dealership in Recklinghausen. The role involves receiving and assisting customers, coordinating workshop orders, advising on repairs and service measures, preparing cost estimates, handling vehicle handovers and billing, ensuring manufacturer service standards, and managing complaints. Candidates need automotive mechatronics technician training or comparable technical training, manufacturer Service Advisor certification or comparable experience, practical service-advising or customer-service experience, strong communication skills, and proficiency with dealer management systems and MS Office. Benefits include performance-based compensation, manufacturer training, discounts, a pension plan, and a collegial workplace.
