Description
The Service Advisor coordinates customer repair requests, estimates repair costs, schedules work with Service Managers and Shop Foremen, documents warranty and policy settlements, inputs repair orders, and advises customers on needed service and additional labor or parts. The role also handles customer complaints, participates in technical and warranty training, and maintains shop and office areas. A CDL is preferred, along with at least four years of related experience, computer experience, strong customer relations and communication skills, and leadership abilities.
