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Service Advisor at Splend

Department: Fleet Operations

Setup
On-site
Location
Melbourne, Victoria
Type
Full-time
Level
not_specified
Posted

Description

Splend is hiring a Service Advisor to serve as the bridge between customers and its workshop. The role involves assessing vehicles, generating accurate quotes, recommending additional work, explaining service needs, keeping customers informed, issuing invoices, processing payments, and confirming that completed work meets the agreed scope before vehicle release. Candidates should have automotive customer-facing experience, strong customer service and negotiation skills, familiarity with quoting, CRM, and invoicing systems, and knowledge of vehicle servicing and common wear items. The position offers commission, salary packaging, learning and development, and other employee benefits.

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