Description
The Automotive Service Advisor/Writer serves as the primary customer contact for vehicle maintenance and repair services at a dealership. Responsibilities include greeting customers, preparing detailed estimates, communicating repair requirements to technicians, upselling services, managing client communication, handling cash transactions, and maintaining service records through automotive management systems. The role requires prior automotive service advisor or similar dealership experience, strong mechanical knowledge, estimating software proficiency, excellent customer service skills, and a valid driver’s license.
