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Service Advisor at Willis Automotive

Location
Des Moines, Iowa
Level
mid
Posted

Description

The Service Advisor greets customers, determines vehicle service needs, gathers customer and vehicle information, prepares and updates repair orders, provides labor and parts estimates, coordinates with dispatch and technicians, monitors repair progress, and follows up with customers. The role requires customer service experience, vehicle mechanical knowledge, computer and communication skills, and a valid Iowa driver's license; dealership experience is preferred. Benefits include medical, dental, vision, disability, retirement matching, paid time off, and training.

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