Description
The Service Advisor greets customers, consults on vehicle service needs, prepares estimates and final pricing, coordinates with technicians, workshop supervisors, and the parts department, manages repair orders and billing, handles customer issues, maintains service records and warranty claims, and reports daily to the Service Manager. The role requires O-level education, tertiary certification, a valid driver’s license, analytical and communication skills, computer literacy, and at least two years of dealership and manufacturer experience.
