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Service Advisor / Customer Service Coordinator at Autohaus Wenzlaff

Language
Location
Hoppegarten, Brandenburg
Level
not_specified
Posted

Description

Autohaus Wenzlaff is hiring a Service Advisor / Customer Service Coordinator to serve as the central interface between customers and its workshop. The role handles customer intake, vehicle receiving, repair and service needs assessment, workshop orders and job sheets, process coordination, cost estimates, DAT-based repair and accident-damage calculations, spare parts ordering, invoicing, vehicle handovers, and customer communication. The position also supports practical vehicle work such as light-bulb changes, battery and tire replacements, and inspections. Candidates should have commercial or technical training, customer-service experience, technical understanding of vehicle technology, organizational skills, and IT proficiency; automotive-sector experience is a plus. The role offers performance-based compensation, training opportunities, and long-term prospects.

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