Description
The Service Area Manager reports to the General Manager and manages service technicians, dispatchers, and administrators in an assigned area. The role is responsible for revenue, gross margin, operating margin, customer satisfaction, hiring, coaching, customer relationships, service project pricing and delivery, invoice approval, complaint resolution, accounts receivable collection, and supplier coordination. The position requires a bachelor’s degree or equivalent technical experience, HVAC and plumbing knowledge, strong communication skills, Microsoft Office proficiency, and a current driver’s license. Compensation is $100,000–$150,000 annually, including a quarterly bonus and vehicle allowance, with medical and dental coverage and paid time off.
