Description
The Tiffany & Co. Repair Services (RS) Representative assesses repair orders, determines technical assignments and labor time, tracks customer due dates, captures information in the system, escalates servicing issues, and maintains organized workflows. The role also supports quality and productivity standards, collaborates with management and coworkers, provides service-center assistance, and follows occupational health and safety requirements. A high school diploma or equivalent, strong communication skills, Microsoft Office proficiency, and two years of administrative business experience are required; technical experience, Tiffany computer-system knowledge, and gemology coursework are preferred. The hiring range is $22–$31 per hour.
