Description
Service Client Advisor role at a Rolex Flagship retail division in New York that manages the full client service journey for luxury watches, including intake, diagnostics coordination, estimate discussions, status updates, and premium handoff upon repair completion. The role acts as the main liaison between clients and the technical team, requiring strong communication, organization, CRM/data entry proficiency, and experience in luxury retail or hospitality-driven client service, with compensation of $27.00 to $32.00 per hour plus bonus eligibility.
