Description
CarMax is hiring a Service Consultant in Knoxville, Tennessee, to serve as the primary liaison between customers and service technicians. The role involves welcoming customers, documenting concerns and repair orders, explaining recommended repairs, reviewing completed work, preparing invoices, processing payments, coordinating workflow, and maintaining a safe and orderly service area. Candidates need strong customer service, communication, telephone etiquette, active listening, data-entry, computer, and teamwork skills, along with flexibility for varied shifts. The position pays $12.13–$18.57 per hour and is eligible for commission.
