Description
The Service Operations Coordinator provides administrative support for the Service department and coordinates, monitors, and improves field-service activities. The role schedules service personnel, manages customer purchase orders and service requests, processes warranty claims and returns, handles training-program logistics, assists with payment collection, prepares reports and correspondence, and maintains a safe working environment. The position requires strong communication, organization, time-management, problem-resolution, and Microsoft Office 365 skills; SAP experience and Spanish fluency are preferred. An associate's degree or equivalent education and experience is required.
