Description
ReSource Pro is seeking a Service Delivery Analyst with US insurance experience to join their fast-growing team in Belgrade, Serbia. The role involves processing moderately complex insurance tasks, meeting quality and time deadlines, operating within clients' systems, and following established guidelines and security policies. The analyst will communicate with clients, report issues, propose solutions, optimize procedures, and collaborate with a global team. The position requires 1+ years of experience, secondary education, client system operation skills, computer literacy, English proficiency, Microsoft Office skills, problem-solving abilities, and training skills. Benefits include supplemental medical, life insurance, paid time off, sick time, flexible hours, gym benefit, new parent presents, referral bonus, lunch twice a month, and office beverages and snacks.
