Description
Centre Technologies is hiring a full-time Service Delivery Manager to lead a team of consultants and manage service delivery for managed services clients. The role oversees quality, security, compliance, ticket escalation, SLA adherence, client onboarding, system deployments, and service desk KPIs, while also supporting team development, recruitment, and business planning. It requires a bachelor’s degree and at least five years of hands-on leadership experience, along with expertise in Microsoft administration, Windows and server technologies, Citrix, backup and disaster recovery, network infrastructure, and enterprise hardware.
