Description
DTX is hiring a Service Delivery Manager to serve as a strategic customer advisor and operational owner for professional and managed services. The role oversees large projects, manages service delivery and customer relationships, coordinates with Sales and Account Management, identifies technical and process improvements, and escalates customer matters to responsible teams. The position requires prior experience in a similar role, strong collaboration and persuasion skills, independent work ability, Dutch language proficiency, and willingness to obtain ITIL and Microsoft Fundamentals certifications; Microsoft Cloud experience is advantageous.
