Description
EOS IT Solutions is hiring a Service Delivery Manager to oversee network operations and client service delivery, including service planning, SLA and KPI management, operational reviews, resource and capacity planning, service improvement, staff mentoring, and cross-functional team leadership. The role requires experience managing remote technical field teams in complex agile environments, knowledge of network technologies and service-management frameworks, and the ability to manage client expectations and global stakeholder relationships. The stated pay range is $135,000–$145,000 USD.
