Sword is seeking a Service Delivery Manager to lead and improve service delivery, ensuring efficiency, consistency, and alignment with KPIs and SLAs. The role involves developing and implementing Service Management processes, managing multi-contract service delivery across various geographies, and strengthening customer relationships. The manager will also focus on staff development, reporting, and contributing to service growth.
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Musculoskeletal
Sword delivers AI Care with clinical oversight to prevent pain, support recovery, and promote whole-body health. Its digital physical therapy pairs AI and licensed clinicians, while its programs also address women’s health, cardiometabolic risk, and mental health.