Description
NCC Group is hiring a Service Delivery Manager in Taguig City, Metro Manila, working onsite two days per week. The role focuses on maximizing customer loyalty, retention, upsell, and client satisfaction for a portfolio of high-impact customers, while independently handling customer conflicts, supporting cyber security improvements, and leading internal service delivery innovations. It requires 5-10 years of experience, strong conflict management, and fluency in Japanese and English, and offers a benefits package including HMO coverage, allowances, insurance, leave, and bonus plans.
