Summary from listing
NTT DATA is hiring a Service Delivery Manager / Project Program Management Advisor to serve as the primary onsite service-management contact for a client and own end-to-end delivery of contracted IT and application support services. The role manages incidents, service requests, problems, changes, releases, major incidents, SLAs, KPIs, governance, reporting, resource planning, vendors, and continuous improvement across onsite, offshore, and nearshore teams. It requires a bachelor's degree, 10+ years of IT experience, and extensive service-delivery, application-support, enterprise-application, and client-management experience. The starting pay range is $79,684.00 to $147,563.00, with medical, dental, and vision insurance and other benefits.
