Summary from listing
The Service Delivery Support role reports to the Service Delivery Manager in Operations Transformation & Support and serves as the main account contact for an assigned Allianz Partners Health account. The role manages third-party outsourcing partners, supports service delivery, resolves member and operational escalations, maintains account information and scorecards, and contributes to business reviews and functional huddles. It requires at least four years of service delivery or account management experience, multinational experience, strong MS Office skills, comfort with numbers, and experience with AI-driven adaptive learning technologies and data analysis.
