Description
Methods Business and Digital Technology Limited is seeking a Service Design and Introduction Specialist to plan and coordinate resources for transitioning services into operation, manage changes and retirements, create and maintain ITIL-based service designs and documentation, coordinate with projects, suppliers, Service Operations, and live-service teams, and support service catalogues, operational-level agreements, and service support processes. The role requires a proven track record in service design and introduction, ITIL knowledge, supplier management, reporting, case-management tools, Microsoft Office, stakeholder communication, and strong teamwork.
