Description
Aviso is hiring a Service Designer for a 12-month engagement on its Experience team. Reporting to the Director, Service Design, the role manages two customer journeys for one business line, leads end-to-end research and design initiatives, develops personas, experience maps, service blueprints, and prototypes, and collaborates with SMEs, decision-makers, and stakeholders to influence CX initiatives and product roadmaps. The position requires 5–7 years of relevant experience, a bachelor’s degree in a related field, expertise in user-centered design and service design, proficiency with design and research tools, and strong consulting, storytelling, and stakeholder-management skills. The expected salary is $70–$75 CAD per hour.
