Description
BeyondTrust is hiring a Service Desk Analyst to provide end-user technical support, manage IT equipment and assets, monitor systems and networks, coordinate with third-party vendors, and train new employees. The role requires a bachelor's degree in computer science, information technology, or a related field, experience providing technical support, and familiarity with ticketing systems, asset management, ServiceNow, and Office365. The analyst will primarily work from the Manchester office three days per week, with the remaining days subject to business needs.
