Description
BeyondTrust is hiring a Service Desk Analyst to provide end-user technical support, manage IT equipment and assets, monitor systems, coordinate with vendors, and support incident and request processes. The role requires a bachelor's degree in a relevant field, technical support experience, IT equipment and networking knowledge, ticketing and asset management familiarity, and strong communication and problem-solving skills. The position is primarily based in the Manchester office three days per week, with the remaining days subject to business needs.
