Description
Castle Trust Bank is hiring a Service Desk Analyst to provide first-line technical support to approximately 200 colleagues across multiple UK locations. The role covers Windows 11 and M365 support, device configuration and management, user account administration, incident and service request resolution, documentation, system checks, and hybrid multi-cloud support. It is a hybrid position based in Basingstoke with two days from home per week, plus monthly onsite support in London and participation in an out-of-hours on-call rota.
