Description
ECI is hiring a Service Desk Analyst for its global Service Delivery organization to provide Level 1 and Level 2 end-user support in a fast-paced managed services environment. The role focuses on Windows-based environments, Microsoft 365, identity and access administration, endpoint management, remote access, service requests, incident resolution, documentation, and collaboration with engineering and client teams. It is an onsite position based in ECI’s New York office, with potential flexibility based on business needs.
