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Service Desk Analyst at ECI

Location
Philippines
Type
Full-time
Level
mid
Posted

Description

ECI is hiring an onsite Service Desk Analyst to provide Level 1 and 2 end-user desktop support and light server administration for financial services clients. The role covers Windows, Exchange, Office 365, Active Directory, Azure, Intune, Citrix, remote access, hardware and software troubleshooting, ticketing, and service-level agreement support. It requires at least two years of end-user support experience and is based in the ECI BGC, Taguig office, with rotating early-morning, UK/EMEA, and after-hours shifts.

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