Description
Finance of America is hiring a Tier 1 Service Desk Analyst to provide on-site technical and deskside support in its Tulsa, Oklahoma office. The role handles routine hardware, software, access, connectivity, workstation, and application issues; documents incidents and escalations; performs software installations and configuration changes; and supports office technology and technology upgrades. Candidates need at least one year of help desk or related IT support experience, a high school diploma or GED, and familiarity with Windows, Microsoft Office, Active Directory, Entra, Intune, SharePoint, JIRA, and networking concepts. The base salary is $43,900–$65,900, with health, dental, vision, retirement, and other benefits.
