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Service Desk Analyst at Mars

Department: IT & Digital

Language

Compensation · Listed in posting

R$87,404 – R$131,106

Setup
Hybrid
Location
Guararema, São Paulo
Type
Full-time
Level
not_specified
Posted

Description

The Service Desk Analyst at Mars will report to the IT Service Operations Manager for the Americas region, focusing on incident resolution and request management. This hybrid role involves providing omnichannel IT support, championing exceptional customer experience, collaborating cross-functionally, leading specialized roles like Tech Lead, and contributing to strategic IT projects.

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