Description
ECI is hiring an onsite Service Desk Analyst to provide Level 1 and 2 desktop and light server support for financial services clients across multiple locations. The role handles Windows, Exchange, Office 365, Active Directory, Azure, Intune, Citrix, remote access, hardware and software troubleshooting, ticketing, and service-level agreement support, with rotating early-morning, UK/EMEA, and after-hours shifts at the ECI BGC, Taguig office. Candidates need at least two years of end-user support experience and familiarity with Microsoft technologies, networking, cybersecurity, and service desk tools.
