Description
RIWA is hiring a full-time Service Desk & GIS Support Specialist to support customers with technical and application-related questions about GIS solutions, independently analyze and resolve service requests, document cases, escalate complex issues, and improve support processes. The role is available immediately at one of four German locations—Memmingen, Würzburg, Amberg, or Rosenheim—or partly from home after onboarding. Candidates need initial professional experience in IT support, a Service Desk, or a comparable customer-oriented role, strong GIS knowledge, excellent German, and preferably public administration experience.
