Description
Charles Square is hiring a full-time, remote Service Desk Engineer to support on-premises and Azure customer environments. The role involves incident and service request handling, major incident troubleshooting, root-cause analysis, change review, technical documentation, and customer-facing support. Candidates need at least four years of experience in a similar role, Microsoft AZ-104 certification or equivalent experience, and knowledge of Azure and on-premises technologies including VMware, Active Directory, Exchange, Intune, Conditional Access, and Storage/SAN. The position operates on a Monday-to-Friday shift basis covering 07:00 to 23:00, pays up to £45,000 plus benefits, and does not offer visa sponsorship.
